Use this form for US customers with repair or depot agreements and Canadian customers with laptop or desktop repair agreements.
All replacement contracts should be processed in the iSeries via F12 regardless of the product.
For Canadian customers with cameras or camcorders please manually refer to Victoria Camera (s/c#73665 A)
For HP laptops please check here to see if they are part of the battery recall. For Lenovo laptops please check here to confirm MFG coverage has expired before completing the form. For Apple PowerMac G5, iBook, MacBook Pro & PowerBook G4 please click here to check for extended coverage. For Dell laptops please check here to confirm MFG coverage has expired before completing the form and include the service tag in the problem field below.